At NP Fashion Trends, we want you to love your purchase! If you’re not completely satisfied, we offer a hassle-free return and refund process.
1. Return Eligibility
To be eligible for a return, the item must meet these conditions:
✔️ Unused and in original condition (tags attached, unworn, unwashed).
✔️ Returned within 10 days of receiving your order.
✔️ Original packaging must be intact.
🚫 Non-returnable items:
- Gift cards, final sale items, and personalized/customized products.
- Items damaged due to misuse or improper care.
2. How to Initiate a Return
1️⃣ Contact Us – Email us at support@npfashiontrends.comwith your order details.
2️⃣ Receive Approval – Our team will confirm eligibility and provide return instructions.
3️⃣ Ship It Back – Pack the item securely and send it to our return address.
4️⃣ Refund/Exchange – Once received and inspected, we will process your refund or exchange.
💰 Refunds: Processed within 10 business days to your original payment method.
🔄 Exchanges: Available for the same item in a different size/color (subject to stock availability).
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 10 days with photos. We’ll replace it or issue a full refund at no extra cost.
4. Shipping Costs for Returns
- Customer Responsibility: Return shipping costs are the buyer’s responsibility unless the item is defective.
- Free Returns: If the return is due to an error on our part, we cover the shipping fees.
5. Refund Processing Time
- Refunds will be credited within 10 business days after approval.
- If you don’t see the refund, check with your bank or payment provider.
✨ Shop with confidence—Your satisfaction is our priority! ✨